FREE STANDARD DELIVERY ON ALL ITEMS - In the Contiguous United States - Only pay sales tax if you have item shipped to Florida - For a Limited Time we are offering a $175.00 discount on all purchases of our 14kW & Pre-Sales of the 22kW aXis Home Standby Generator Enter Discount Code 150HSB



Shipping is free on all items with the exception of the Standby Generators.  Due to how large and heavy these are the cost for the Lift-Gate LTL Truck is $175.00.  Sometimes we offer coupon codes for Free or reduced cost on the freight charge.  If you would like to purchase one and the shipping discount code isn't on the site, please contact us to see if we can provide one for you.


Order Confirmation 

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will reach out to you via e-mail or a phone call and give you the option to wait for the next shipment or issue you a full refund. If your item(s) are available for immediate shipment (within 5-10 business days), we will process the charges and submit the order for shipment.


Order Shipment:

If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order - unless otherwise stated.  We have been experiencing long shipping delays due the pandemic.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at

Some of our orders do not have tracking info as they are delivered on a freight truck that is delivering to multiple customers.  If this is the case with your order the freight company will be provided with your information including your phone number.  They will call you with the date/time of delivery to make sure that someone will be available to accept and inspect the shipment. 

Lift gate service is when an item is shipped on a regular truck (not Fedex or UPS) the lift gate is needed to bring the item down from the truck to your driveway for delivery.  Fedex and UPS will only deliver items that weigh 149 lbs or less.  When items are shipped this way the freight carrier will be contacting you to set up an appointment for delivery.


We only ship to the Continental United States.  If you need an item shipped to Hawaii, Puerto Rico, Alaska or outside of the US we will ship the item to a Continental United States port, and you will need to arrange for shipment from the port to your location at your own expense.  If this is something you are interested in, please contact us prior to trying to order the product.